TO APPLY: Send your resume and cover letter to [email protected].
The SOF Week Operations Manager reports to the Sr. Director of SOF Week and executes a variety of internal operational and administrative functions to support the SOF Week Team. S/he is responsible for supporting the organization and execution of SOF Week in Tampa, FL, specifically related to exhibition operations and logistics.
Location: Greater Tampa Bay Area, FL (most work is remote)
Primary Responsibilities:
- Assist with the planning, organization, and execution of SOF Week
- In conjunction with the primary event planning partner, serve as the Global SOF Lead for:
- Exhibition Hall Management
- Liaison with General Services Contractor
- Exhibitor / Sponsor Customer Service
- Sponsorship Fulfillment
- Liaison with Sales Team
- Food & Beverage catering
- Lead for special Exhibition partnerships with external organizations such as govmates, Army xTech, DARPA, and NATO DIANA
- Lead for coordination of government booth exhibitors at SOF Week
- Lead for SOF Week Team Inventory Management and Pack Out Lists
- Lead for maintaining event specifications documents and Campus Tour
- Lead for development of A/V requirements in relation to the SOF Week Exhibition
- Lead for ensuring exhibition-related elements of the Campus Tour documents are accurate
- Lead for the SOF Week Meeting Hub – operations and booking process
- Support Marketing team with Social Media and website content development in relation to the Exhibition
- Support the Sr. Director of SOF Week and Director of Security with operational requirements for Security Team meetings
- Assist with developing new and unique sponsorship opportunities
- Update event details on a variety of platforms, including but not limited to: CVENT, Google Drive, Monday.com
- Attend in-person and virtual meetings / support at onsite events as assigned
Desired Qualifications:
- Bachelor’s degree and at least 4 years of meeting, event and/or hospitality industry experience
- Desired 2 years of experience supporting large-scale trade shows and events particularly dealing with operations and logistics
- Knowledge of information systems, including association databases, customer relationship management, data collection and analysis, and/or formal report development
- Self-motivated and proactive team player with experience accomplishing prescribed goals with little or no supervision
- Experience handling high-volume, production-based projects, including prioritizing, organizing, and tracking details, effectively managing deadlines and multiple priorities.
- Impeccable attention to detail to ensure that all contractual commitments are met
- Willingness to learn and look for ways to improve processes to achieve greater efficiency in pre, during, and post planning phases. This involves taking the initiative to try new approaches and trusting one’s own professional judgment
- Demonstrate ability to communicate clearly, concisely, and effectively to express information in both written and oral context with internal customers, attendees, team members, and vendors
- Strong writing skills and a proven track record of developing professional and effective communications
- Ability to work remotely with a fast-paced, dynamic team
Desired Software Experience:
- CVENT or similar event management software, to include Registration, Appointments, Social Tables, and Email
- Google Suite, especially Docs, Sheets, and Slides
- Monday.com
- re:Members or other Association Management Systems (AMS)
- Canva or similar graphic design tools