TO APPLY: Email your resume to Chelsea Hamashin, GSOF Chief of Staff, at [email protected], by 20 MAR 2026 deadline extended to 13 APR 2026.
The Information Technology Manager reports to the Chief of Staff and serves as the organization’s lead internal technology operator and advisor. This role is responsible for assessing organizational technology needs, implementing and maintaining secure and effective IT systems, planning future technology improvements, and ensuring employees receive responsive day to day support. This person will also advise leadership on technology strategy, risk, efficiency, and modernization.
SALARY RANGE: $75,000 – $100,000
Location:
Greater Tampa Bay. Some remote work is permitted, but being based in Tampa is required
Position Summary:
We are seeking an experienced Information Technology Manager with strong hands on expertise in Google Workspace and Apple Mac environments. This role is ideal for someone who can lead IT operations in a fast moving organization where MacBooks, Apple devices, and Google based collaboration tools are central to daily business operations. The ideal candidate will be comfortable supporting executives and staff, improving systems, managing vendors, driving security and governance, and helping the organization scale with the right tools and processes.
Responsibilities:
- Analyze the technology needs of all departments and recommend, implement, and support solutions that improve reliability, security, efficiency, and user experience
- Serve as the primary administrator and subject matter expert for Google Workspace, including Gmail, Google Drive, Google Docs, Google Sheets, Google Meet, Google Calendar, Google Admin, user provisioning, access management, security settings, and device policies
- Manage and support Apple business environments, including MacBooks, iPhones, iPads, macOS configuration, troubleshooting, software deployment, device lifecycle management, and end user support
- Maintain company hardware, software, SaaS applications, and core IT systems across a primarily Google Workspace and Apple based environment
- Evaluate systems, workflows, and security posture to identify risks, gaps, and improvement opportunities, then propose and implement practical solutions
- Lead technology upgrades, migrations, configuration improvements, and new system rollouts while keeping leadership informed of priorities, costs, and impact
- Train employees on Google Workspace tools, Apple devices, cybersecurity best practices, and new technologies to improve adoption and reduce support friction
- Champion the organization’s AI initiative by helping evaluate tools, developing usage policies, training staff, and tracking business impact and productivity gains
- Oversee the IT budget and help prioritize technology investments that align with organizational goals
- Support and maintain the IT infrastructure of the GSOF Headquarters and SOF Heritage Center
- Develop, implement, and maintain IT policies, standards, and governance related to security, data management, acceptable use, device management, business continuity, and operational resilience
- Manage vendor relationships from selection and negotiation through performance oversight, with a focus on value, reliability, and business fit
- Lead or support data governance efforts to promote the strategic, secure, and responsible use of organizational data
- Assist with onboarding and offboarding employees, including account setup, device deployment, access controls, and technology orientation
- Provide responsive day to day technical support and escalation management for staff and leadership
Required Qualifications
Minimum 5 years of experience in IT operations, systems administration, or a related technology leadership role
Bachelor’s degree in Information Technology, Computer Science, Business, or a related field, or equivalent professional experience
Strong hands on experience administering Google Workspace in a business environment
Strong experience supporting and managing Apple Mac products, especially MacBooks, macOS, and related Apple business tools
Experience managing user accounts, security policies, endpoint support, and SaaS environments across Google and Apple ecosystems
Ability to work independently, manage priorities, and operate effectively in a remote and on site hybrid setting
Ability to thrive in a dynamic, fast moving environment with changing needs and multiple stakeholders
Excellent understanding of IT security, network and systems administration, cloud platforms, device management, databases, data storage, and telecommunications
Strong communication skills and the ability to support both technical and non technical users
Preferred Qualifications
Experience with Apple Business Manager, mobile device management platforms, and endpoint security tools
Experience working in nonprofit or association environments
Familiarity with Association Management Systems, event registration platforms, and other nonprofit SaaS tools
Experience supporting limited Windows environments, but with primary strength in Google Workspace and Apple ecosystems
Experience developing IT policies, governance frameworks, and business continuity processes
What We Are Looking For
A practical IT leader who is highly comfortable in Google Workspace and Apple first environments
Someone who can balance strategy and hands on execution
A strong communicator who can support executives, train staff, improve systems, and raise the overall maturity of the organization’s technology operations